Shipping Policy

At Buy-Medical, we strive to provide efficient and reliable shipping services.

Delivery Time and Methods

  • Free delivery for online orders over R5,000.
  • For orders under R5,000, delivery fees will be recorded or indicated on your invoice.
  • Note: Orders above R5,000 placed offline do not qualify for free delivery.

Delivery Details

  • Deliveries are made to valid South African addresses on business days (08h00-16h00).
  • Identification may be requested upon delivery.
  • Two delivery attempts will be made; failure to accept may result in additional charges or order cancellation.

Processing Time

  • In-stock products: Ships within 24 hours, 2-7 business days for transit.
  • Backordered items: 2-3 weeks (small packages), 8-12 weeks (larger units/bulk shipments).

Tracking and Communication

  • Confirmation email upon order placement.
  • Email notification with tracking information upon fulfilment.

Payment Methods

  1. EFT (preferred).
  2. Payfast (Visa, Master Card, American Express, Bitcoin).
  3. Email order and invoice payment (sales@buymedical.co.za).

Important Notes

  • Shipping fees are non-refundable for returns.
  • Incorrect address entry may result in additional shipping costs.
  • Changes to orders must be made promptly by calling our office or emailing support@buymedical.co.za.

Contact Us

For shipping inquiries or concerns, contact us via:

Shipping Policy
Shipping Policy
Shipping Policy